Introduction
Here at Global Shares we believe that starting strong is the key to long term and continued success!
That's why we offer a comprehensive Implementation and Onboarding service to our customers.
Whats Included?
A dedicated customer success analyst to get your account set up as quickly as possible.
A comprehensive review and reconciliation of your current cap table, a full review of your plan documents and agreements to ensure your account is accurate and up to date. During this process we check for discrepancies in information and records which we aim to resolve with you during the onboarding process.
Comprehensive account overview with your customer success analyst who will bring you through all the features and functionality.
Assistance and support on your selected Go Live date!
Ongoing support along with ad hoc tutorials and assistance from a member of the customer success team.